“Neil is great on detail and making sure things get done. He was also quick to pick up on our tastes and to accommodate our eccentricities. He has a lot of experience at the top end of the market, but can scale down to meet a budget — which was exactly what our son needed. We thought he was very good at M&E and understood the level of convenience, etc., that we expected. We have found Neil’s work to be very accurate and timely and he and Helen couldn’t be easier to work with. They are experienced, practical and stay focused on the end result.”

“We are in love with the place, we can’t believe it’s ours”

“Helen is highly creative but also very mindful of cost which I think is a very rare characteristic in architects generally. She secured Listed Building consent to move the kitchen from one end of the house to the other and turn what was a separate one bedroom flat into a large new kitchen/dining room and playroom. We now spend 90% of our time in these rooms. She has fantastic attention to detail and will not accept shoddy work. Helen project managed the whole planning, tender and construction process. She was also very good at managing the main contractor. I would not hesitate to recommend Helen and Hapticity architects for the contemporary refurbishment of a listed property.”